Privacy Policy

Last updated: 1 January 2026

MJ Innovations FZ LLC ("MJ Innovations", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI video surveillance services.

1. Information We Collect

Information You Provide

• Contact details (name, email, phone number, job title, company name)
• Account registration information
• Communications you send us (emails, form submissions, demo requests)
• Payment and billing information (processed securely via third-party processors)

Information Collected Automatically

• Log data (IP address, browser type, pages visited, time and date)
• Device information (hardware model, operating system, unique device identifiers)
• Usage data and analytics (via privacy-compliant analytics tools)
• Cookies and similar tracking technologies

Video Surveillance Data

When you deploy our AI surveillance platform, video data from your cameras is processed within your designated deployment environment (on-premise, private cloud, or edge). MJ Innovations does not access, store, or transmit your video footage to our servers unless you explicitly request managed hosting services.

2. How We Use Your Information

• To provide, operate, and maintain our services
• To process transactions and send related information
• To send administrative information and product updates
• To respond to customer service requests and support needs
• To send marketing communications (with your consent where required)
• To improve our website and services through analytics
• To comply with legal obligations
• To detect and prevent fraud and security incidents

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases: performance of a contract, legitimate interests, consent, and legal obligation.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with trusted service providers, in connection with a business transfer, when required by law, or to protect our rights and safety.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Account data is retained for the duration of your subscription plus 12 months. You may request deletion of your data at any time.

6. Your Rights

• Access — request a copy of your personal data
• Correction — request correction of inaccurate data
• Deletion — request erasure of your personal data
• Portability — receive your data in a portable format
• Restriction — request restriction of processing
• Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at privacy@mjinnovations.ai.

7. Cookies

We use essential cookies required for website functionality, and optional analytics cookies (with your consent). You can manage cookie preferences through your browser settings.

8. Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, regular security audits, and penetration testing.

9. International Transfers

We are headquartered in Dubai, UAE. If we transfer your data internationally, we use appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.

12. Contact Us

MJ Innovations FZ LLC
Dubai Free Zone, UAE
Email: privacy@mjinnovations.ai
Phone: +971 4 000 0000